Support
Support Summary (Quick Help)
- Need help or have a question? You can reach us directly by email.
- Bug reports, feedback, and feature requests are welcome.
- You can also contact us through our official social media channels.
- We aim to respond as quickly as possible.
1. How to Contact Us
If you need help with ChessIconic, have a question, or want to report an issue, you can contact us using the methods below.
- Email Support: mbapps.support@gmail.com
- Social Media: You may also reach out to us via our official social media profiles.
2. What We Can Help With
- General app questions
- Bug reports or unexpected behavior
- Subscription or purchase-related questions
- Feature requests and feedback
3. In-App Purchases & Subscriptions
For issues related to subscriptions or in-app purchases, please include as much detail as possible in your message (such as the platform you are using and the type of subscription).
ChessIconic uses RevenueCat to manage subscriptions. In some cases, purchase issues may be handled directly through the App Store or Google Play.
4. Feedback & Feature Requests
We love hearing from users. If you have ideas on how Arete Journal can be improved, feel free to email us or send us a message on social media.
5. Response Time
We do our best to respond to all support requests in a timely manner. Response times may vary depending on volume and time zone.
6. Privacy Note
Please do not include sensitive personal information or private journal content in your support messages. Arete Journal does not require access to your personal entries to provide support.
7. Contact Information
- App Name: ChessIconic
- Support Email: mbapps.support@gmail.com
- Contact Methods: Email and social media
Last updated: 25 January 2026